LEGAL

Privacy Policy

How ZionStar Ed-Tech collects, uses, protects, and shares personal data — and the control you have over it.

Last updated: June 2026

Our privacy commitment

At ZionStar Ed-Tech, privacy is an engineering responsibility, not an afterthought. We design our products and services to collect only what is needed, protect it rigorously, and stay transparent about how it is used.

This policy applies to personal data we process through zionstar.in, Sublime Intelligence, Sublime LMS, and our services. Where we process learner data on behalf of an institution, we act as a processor and handle that data under our customer's instructions and agreement.

Roles: controller vs processor

Depending on the data, we act in one of two roles:

As a controller — for data we collect directly, such as website visitors, prospective clients, and job applicants — we decide why and how it is processed, as described here.
As a processor — for learner and institutional data inside the platforms we operate for clients — we process data only on documented instructions from the institution, which remains the controller.

Data you provide directly

When you interact with us, you may share:

Identity and contact data — name, work email, phone, organization — when you book a consultation, request a proposal, subscribe, or apply for a role.
Account and profile data when you are provisioned access to our platforms.
Recruitment data — CV, work history, portfolio — when you apply through our careers pages.
Correspondence and the contents of messages you send us.

Data collected automatically

As you use our sites and services, we may collect:

Device and connection data — IP address, browser, operating system, referring pages.
Usage and interaction data — features used, pages viewed, session activity.
Cookie and analytics identifiers, as described in the cookies section below.

Sensitive data

We do not seek to collect special-category (sensitive) personal data through our website, and we ask that you do not submit it via general enquiry forms.

How and why we use data

We process personal data only where we have a lawful basis — to perform a contract, pursue legitimate business interests, comply with the law, or with your consent. Specifically, to:

Deliver, operate, secure, and improve our products and services.
Respond to enquiries, consultations, and support requests.
Evaluate job applications and run our recruitment process.
Send service and administrative messages, and — only with consent — relevant updates you can opt out of anytime.
Measure and analyze performance to improve reliability and experience.
Detect and prevent fraud, abuse, and security incidents, and meet legal obligations.

Cookies & analytics

We use cookies and similar technologies to keep the site working, remember preferences, and understand aggregate usage so we can improve. We group them as strictly necessary, functional, and analytics cookies.

You can manage or disable cookies in your browser; some features may not function fully without them. Where required, we request consent before setting non-essential cookies.

How we safeguard data

We apply layered technical and organizational safeguards appropriate to the sensitivity of the data, including:

Encryption of data in transit and, where appropriate, at rest.
Role-based access controls and the principle of least privilege.
Secure, monitored, enterprise-grade hosting infrastructure.
Vendor due diligence and data-protection agreements with processors.
Ongoing security practices aligned to recognized standards such as SOC 2 and GDPR.

How long we keep data

We retain personal data only as long as necessary for the purposes it was collected — to provide the Services, meet legal and accounting obligations, resolve disputes, and enforce agreements. Retention periods vary by data type and context; when data is no longer needed we securely delete or anonymize it. For data we process on behalf of institutions, retention follows our customer's instructions.

Your privacy rights

Subject to your jurisdiction, you may have the right to:

Access a copy of the personal data we hold about you.
Correct inaccurate or incomplete data.
Request erasure of your data where there is no overriding reason to retain it.
Restrict or object to certain processing, including direct marketing.
Request portability of data you provided to us.
Withdraw consent at any time, where processing relies on consent.

Exercising your rights

To exercise these rights, contact privacy@zionstar.in. We will verify your request and respond within the timeframe required by law. If we process your data for an institution, we will direct your request to that controller.

Sharing & third parties

We do not sell personal data. We share it only with sub-processors and partners who help us deliver the Services — such as hosting, analytics, and communications providers — each bound by confidentiality and data-protection terms, and only platforms you direct us to integrate with (e.g. Canvas, Moodle, Open edX, Zoho CRM). We may also disclose data where required by law or in connection with a corporate transaction, subject to this policy.

International data transfers

As a global company, we may process data in countries other than yours. Where we transfer personal data across borders, we use appropriate safeguards — such as standard contractual clauses — to ensure it remains protected to the standard described here.

Children's data

Our website and direct services are intended for users aged 18 and over. Where learner data relating to younger students is processed within platforms we operate for institutions, the institution is the controller responsible for obtaining required consents; we process such data strictly on their behalf.

Changes to this policy

We will update this policy as our practices or legal obligations evolve. Material changes will be reflected in the "Last updated" date and, where appropriate, communicated to you. We encourage you to review it periodically.

Contact our privacy team

For privacy questions, data requests, or concerns, reach our privacy team at privacy@zionstar.in. ZionStar Ed-Tech — 4/30 A, Pottal, M.K. Post, Zionpuram, Nagercoil, Tamil Nadu 629601, India.